Polar White

Hi Brandon,

We're happy to hear you like the color of your Polar White Wallet! These Wallets are available for personalization at this time. You can do this by selecting "Personalize This Item" located above the "Add To Cart" button on the Product page!

You can return your original order to our warehouse for a refund or exchange within 99 days of purchase. If you would like to submit a return or exchange request, please go through the returns process with the following link: https://returns.ridge.com/#/

You will be provided with a return label and instructions on how to send the item(s) back. Please note, returns must be in the condition you received them. Upon receipt and inspection of the return, we will issue your approved refund via the original method of payment.

Alternatively, if you would like to get your wallet engraved by a 3rd party the outer plates are durable so you should have no issues getting them engraved at a local hardware store or mall kiosk.

Please let us know if you have any additional questions.

Hi Alexis,

I'm sorry to hear about the trouble you've had with using your wallet. We've found it can take some getting used to.

To best utilize your wallet, we recommend placing your most used cards on the outside your card stack and closest to the Inner Plates of the Wallet for easy access.

However, when it comes to getting the cards on the inside, we recommend using the fan method which is similar to when you fan out playing cards.

Here are the fan method steps:
1. Push your cards up through the Thumb hole at the bottom of the Wallet.
2. Pull your cards out a little more so that the edge of your cards are sticking out in the middle of the Elastic.
3. Hold the card closest to you with your thumb, and fan out the rest of the cards with your index finger while holding the back card with the rest of your fingers for stability.

For more information about your wallet, please see the following link to view our Getting Started page, which will include some videos on everything included with your purchase along with how the wallet functions! Link: https://ridge.com/pages/getting-started

Hopefully, this helps!

Hi Dan,

I'm sorry to hear about the trouble you've had with using your wallet. We've found it can take some getting used to.

To best utilize your wallet, we recommend placing your most used cards on the outside your card stack and closest to the Inner Plates of the Wallet for easy access.

However, when it comes to getting the cards on the inside, we recommend using the fan method which is similar to when you fan out playing cards.

Here are the fan method steps:
1. Push your cards up through the Thumb hole at the bottom of the Wallet.
2. Pull your cards out a little more so that the edge of your cards are sticking out in the middle of the Elastic.
3. Hold the card closest to you with your thumb, and fan out the rest of the cards with your index finger while holding the back card with the rest of your fingers for stability.

For more information about your wallet, please see the following link to view our Getting Started page, which will include some videos on everything included with your purchase along with how the wallet functions! Link: https://ridge.com/pages/getting-started

Hopefully, this helps!

Hi Neil,

I'm sorry to hear about the trouble you've had with using your wallet. We've found it can take some getting used to.

To best utilize your wallet, we recommend placing your most used cards on the outside your card stack and closest to the Inner Plates of the Wallet for easy access.

However, when it comes to getting the cards on the inside, we recommend using the fan method which is similar to when you fan out playing cards.

Here are the fan method steps:
1. Push your cards up through the Thumb hole at the bottom of the Wallet.
2. Pull your cards out a little more so that the edge of your cards are sticking out in the middle of the Elastic.
3. Hold the card closest to you with your thumb, and fan out the rest of the cards with your index finger while holding the back card with the rest of your fingers for stability.

For more information about your wallet, please see the following link to view our Getting Started page, which will include some videos on everything included with your purchase along with how the wallet functions! Link: https://ridge.com/pages/getting-started

Hopefully, this helps!