If you are not 100% satisfied with your Ridge wallet purchase, you can return your order to our warehouse for a refund or exchange within 45 days of purchase. We offer free returns + exchanges and will provide you with a prepaid Canada Post label. To submit a request, visit our contact us page.
Returns must be unused, in the condition you received them. We want to ensure the best possible experience for our customers, and do everything we can to remove any risk of shopping online.
Upon receipt of the return, we will issue your approved refund via the original method of payment.
For all approved exchanges we process your free domestic return shipping label via a prepaid Canada Post label, and will re-ship your replacement free of charge. For additional information please feel free to reach out to us at: firstname.lastname@example.org